Influence Customers and Grow Your Sales
Make Them Feel Special-
Smile and truly welcome your customer. Exchange pleasantries without going to a hard sell first. Your attitude must be one of friendly service and interest in them.
Offer Lots Of Information-
Consumers look for trustworthy , knowledgeable individuals to educate them on a purchase. Trust in the most important factor leading to long-term relationships and repeat sales
Customers need to be involved
Help them by using sensory techniques. If possible, place the object being considered in their hands. This not only offers touch, but a sense of ownership, which you could encourage. Say, "Your new earnings will look wonderful with that outfit.
Tell The Story
How did you invent this now process of working ? Did a trip to a foreign country inspire you ? where did you come across a wonderful antique fabric used in your creation ? Stories are wonderful creation and the buyer will retell those stories when showing their purchase to others.
Make Realistic Promises
Taking a special order for a customer ? Be honest about the time frame and make sure you follow up. Contact them after the Order to thank them again and reassure them about their order. Be realistic and the exceed the expectations.
Provide A High Level Of Service
Show respect for them and for their time by being on time for any appointments you may have setup. If you are late, call. Be consistent with a quick response, and keep them well-informed.
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